By completing the user registration process you agree to be bound by the terms and conditions below.Top ↑
Before you begin to use the services on the website we need to outline to you for you to read and understand, the terms and conditions of your use of the website and Service Seeking services.
The Terms and Conditions (as published on the website) together with any additional terms, conditions, notices and disclaimers published on the website and any documents available for download on the website (Terms and Conditions) regulate your use of the website and Service Seeking services.
Through your use of the website and Service Seeking services, you acknowledge and agree that the Terms and Conditions constitute the rules and conditions of access to, use of and supply of information from the website.
Please take time to review this document. If you use or continue to use the website and/or services provided by Service Seeking you acknowledge and agree that you accept to abide by and be bound by the Terms and Conditions and any changes made by Service Seeking or any authorised officer, agent, employee or contractor of Service Seeking to the Terms and Conditions from time to time.
All terms and conditions that govern your use of the website (including disclaimers) may be amended by Service Seeking from time to time by posting those amendments on the website without any notice to you. Those amendments apply to your next usage of the website. You are responsible for ensuring that you regularly review the website and these Terms and Conditions. Your continued use of the website after any such changes are made will be deemed to constitute your acceptance of those changes.
If you object to any of the Terms and Conditions or any subsequent changes to them, or become dissatisfied with your use of the Service Seeking service in any way, your only remedy is to immediately stop using the services of Service Seeking and the website.
A link to this Terms and Conditions Agreement is published on every page of the website.
The ServiceSeeking.com.au website is owned and operated by Service Seeking Pty Ltd (ABN 37 124 055 465) (Service Seeking).
Service Seeking own and operate other websites hosted on domain names other than ServiceSeeking.com.au. By completing the user registration process on any site owned and operated by Service Seeking you agree to be bound by these terms and conditions.
A link to this Terms and Conditions Agreement will be published on the user registration forms on all websites owned and operated by Service Seeking (website).
From time to time the website will generate automated emails to registered users, or website users will send emails and messages to one another through the website. Emails sent by the website or through the website are considered a part of the Service Seeking website.
If hyperlinks and other redirection tools taking the user to other websites operated by third parties appear on the website, you acknowledge that these websites (Outside Sites) are not controlled by Service Seeking and do not form part the Service Seeking website and agree that you will not hold Service Seeking liable or in any way accountable for anything that occurs on Outside SitesTop ↑
The Terms and Conditions and all other specific and additional terms which govern your use or membership of and access to the website will be governed by the laws of New South Wales, Australia.Top ↑
The information, opinions and other similar statements and content published on the website are provided for information purposes only and are not intended as, nor do they constitute legal, financial, taxation, technical or expert advice or to be in any way relied upon by you without undertaking your own independent verification. Information provided on the website has been derived from sources believed to be accurate at the time of compilation and no warranty or representation is made as to the accuracy or authenticity of the content of the website.
Service Seeking and its directors, agents or employees do not accept and are by these Terms and Conditions released by you of any liability to you arising (whether directly or indirectly) out of the information provided on the website or anyone else through the website or any errors in, or omissions from information on the website.
Service Seeking does not make any representation or warranty that any user is reputable, or will act in good faith, or according to their terms of engagement; any information on the website will be complete, reliable or accurate; or your access to the website will be secure, available or uninterrupted.
Service Seeking disclaims and will not be liable for loss arising out of (whether directly or indirectly) and action or decision by you in reliance on the information on or provided to you through the website or provided by any business you engage on the website, nor any interruption, delay or impairment in the functioning, operation or availability of the website, exposure to or transmission of any computer virus, internet access difficulties in connection with the website, or malfunction in equipment or software.
You should seek legal or other professional advice before acting or relying on the information set out on or provided to you through the website or provided by any business you engage on the website.
Information on the website is for general information only.
As a user of the website, you should make your own inquiries and obtain independent advice based on your specific circumstances prior to making any decisions.Top ↑
As a condition of your use of the website or any service provided by Service Seeking, you warrant to Service Seeking that you will not use the website of any Service Seeking service for any purpose that is prohibited by the Terms and Conditions or that is illegal or unlawful. You agree to abide by all applicable laws and regulations.
Whilst not an exhaustive list, you agree not to:
Service Seeking has no obligation to monitor your or anyone elseÕs use of the website. However, Service Seeking reserves the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.Top ↑
As a user of the website, you indemnify Service Seeking for any loss or damage or costs arising (whether directly or indirectly) out of any breach of the Terms and Conditions or any other legal obligation by you or your use of or conduct on the website.Top ↑
Service Seeking excludes all conditions and warranties that may be implied by law. To the extent permitted by law, Service Seeking's liability for breach of any warranty or condition (implied or otherwise) which cannot be excluded is restricted, at Service Seeking's option, to the re-supply of the relevant Service Seeking service or a refund in accordance with the Refund Policy published below.
As a user of the website, you expressly agree and acknowledge that in no circumstances will Service Seeking be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of any nature arising (including but not limited to any act or omission by Service Seeking) which result from:
Excluding liability for negligence the maximum liability of Service Seeking is equivalent to the total of any amounts you have paid to Service Seeking in respect of goods or services supplied to you by Service Seeking or $500, whichever is less.Top ↑
By using the website you agree to abide by and acknowledge the following disclaimer.
Service Seeking are not involved in the actual transaction between business users and customers who contract their services after first being introduced via the website.
We have no control over the quality, safety or legality of the items or content posted on the website by any user, the truth or accuracy of any posting, the ability of businesses to provider services or the ability of customers to buy services. We cannot censure and do not guarantee that a customer or business user will actual complete a transaction or act lawfully in using the website.
Service Seeking cannot and does not confirm each business user's purported identity.
In the event that you have a dispute with one or more users of the website, you release Service Seeking (and our directors, agents, contractors, affiliates, parents, subsidiaries, and employees from claims, demands and damages of every kind and nature arising (whether directly or indirectly) out of such dispute.
Service Seeking sends emails and notices regarding the status of your matters and your user account. Our emails and notices do not represent any guarantee or endorsement of your transactions. You are responsible for completing all transactions in which you participate (including monitoring the status of, and complying with all relevant legal and other obligations). We do not control, endorse or approve the services provided by the users of the website.
You acknowledge and release Service Seeking in the event that you deal with underage persons or people acting under false pretense.Top ↑
You agree to accept the sole responsibility for the legality of your actions used the laws which apply to you. You agree that Service Seeking have no responsibility for the legality of the actions of users of the website or Service Seeking services.Top ↑
You indemnify and release Service Seeking and its directors, employees, agents, contractors, affiliates from and against any claims, demands, proceedings, losses and damages of every kind and nature including reasonable solicitor's fees, made by you or any third party due to or arising (whether directly or indirectly) out of your breach of these Terms and Conditions or your violation of and law or the rights of a third party.Top ↑
You and Service Seeking are independent contractors and no agency, partnership, joint venture, employee-employer or franchisee-franchisor relationship is created or intended by this Terms and Conditions agreement or your use of the website or Service Seeking services.Top ↑
Service Seeking reserve the right to modify or delete any general information you submit to the website in order to enhance the services we provide to you and other Service Seeking users.Top ↑
To become a member of Service Seeking, you will nominate a username and password. Your username must be a valid email address.
You are entirely responsible for all activities that occur under your username and password. You must ensure these remain confidential at all times.
You must notify Service Seeking immediately by email to firstname.lastname@example.org if you become aware of any unauthorised use of your username and password.
Each username and password must be used by a single individual and is not transferrable.Top ↑
Service Seeking reserves the right to record phone calls between you and Service Seeking employees or Service Seeking agents for training purposes.Top ↑
Service Seeking collects personal information from a variety of sources, including from members of the public, advertisers, mailing lists, contractors and business partners.
In general, the personal information Service Seeking collects includes (but is not limited to) name, address, contact details and, where relevant, financial information, including credit card information, banking details and income information.
Service Seeking stores the personal information you enter on the website. Service Seeking obtains most personal information through the website registration process outline above. You may, however, provide information through a variety of different means (for example if you contact Service Seeking via email, respond to a survey published on the website or third party survey used by Service Seeking, or answering questions asked by staff or agents of Service Seeking over the phone).
Service Seeking may use your personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Service Seeking generally uses personal information to:
Service Seeking may use and disclose information relating to a user's racial or ethnic origin, membership of political bodies, religion, membership of a trade union or trade association, sexual preferences, criminal record and health only for the purpose for which it was provided or a directly related secondary purpose or as allowed by law unless the user has agreed otherwise.Top ↑
Oliver Pennington has been appointed privacy officer to oversee the management of personal information in accordance with the Terms and Conditions and the Commonwealth Privacy Act.
Service Seeking protects the personal information Service Seeking holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and data encryption.Top ↑
Service Seeking endeavours to ensure the personal information it holds is accurate, complete and up-to-date. You can update your personal information by sending an email to email@example.comTop ↑
You have the right to seek access to the personal information Service Seeking holds about you and to advise Service Seeking of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.
If you make an access request, Service Seeking will ask you to verify your identity and specify what information you require. Service Seeking may charge you a fee to cover the costs of meeting your request.Top ↑
Service Seeking allows users of the website to rate and comment on the performance of Service Seeking business users whose business services they have contracted.
Service Seeking reserves the right to publish or not to publish those ratings and comments (feedback) on the website at its absolute discretion.
Service Seeking reserves the right to delete or modify feedback submitted on the website at any time for any reason.
Service Seeking will delete or modify if it is clear that, in the opinion of Service Seeking, the feedback is factually incorrect or does not relate to the provision of business services by the business to the user who submitted feedback.
Service Seeking reserves the right to aggregate each businesses feedback into a percentage score and publish that score on the website.
In Australia and other countries, feedback may be considered defamatory of the reputation and standing of individuals and businesses. You acknowledge and agree that Service Seeking accepts no responsibility for liability, damage, injury or loss that may arise from feedback submitted to or published on the website, and you, by these Terms and Conditions, release forever and indemnify Service Seeking from any liability it may incur arising out of (whether directly or indirectly) any feedback you post on the Service Seeking website.
Further you agree that, if you or anyone else commences or threatens any action or proceeding against Service Seeking or makes any claim or demand against Service Seeking as a result of any feedback you submit to the website, Service Seeking may, in it's absolute discretion, without any notice to you immediately cancel or suspend your membership of the website.Top ↑
Without limiting other remedies available to Service Seeking at law, in equity or under this Terms and Conditions, we may, in our sole discretion, immediately issue a warning, temporarily suspend or terminate your membership and refuse to provide services to you if:
Service Seeking may at its discretion terminate your use or, or access to, the website at any time. If this happens we may notify you by email. If your use of the website is terminated:
Service Seeking make a considerable investment in staff and technology to help answer customer support questions and respond to complaints. Our staff will endeavour to process questions or complaints from registered users of the website according to the following policy:
Service Seeking will use reasonable endeavours to mediate any dispute concerning the use by parties of the website.
Disputes in relation to the actual services carried out by a business or any other issue will be referred, where appropriate, to external dispute resolution services or authorities.Top ↑
Business users of the website may have their access to the website and Service Seeking services suspended for any length of time for any breach of the Terms and Conditions, as well as, but not limited to, any of the following reasons:
Users of the website that pay for membership (paying businesses) are entitled to contact, and offer quotes to, other website users who have submitted a job listing on the website matching the paying business' industry and geographic settings.
Paying businesses can cancel their membership at any time by clicking Change Membership Details in the My Account tab and selecting Cancel My Membership. They can also email firstname.lastname@example.org from the email address they use as their username to access the site.
Paying businesses that have prepaid for any length of time will not be refunded for the unused portion of their membership in accordance with the Refunds Policy.
Paying businesses who are billed on a recurring cycle will not be charged further provided they cancel online or advise Service Seeking of their intention to cancel their membership before 5pm on the last business day before their next membership payment is due. Service Seeking will publish the date of the next upcoming charges for recurring payments on the website within a paying business' user account.Top ↑
Paying businesses can access the quoting and messaging facilities on the website. Paying businesses agree that membership is non-refundable at the time that payment is made.
If you are dissatisfied with the website or Service Seeking services you are free to discontinue using the website, and as such membership fees or other payments you have made to Service Seeking are not subject to refunds.
Business members who buy Certification are not entitled to a refund if they are unable to complete our Training and Certification course or if they stop using the website.
In the case of an event not specifically covered in the Refund Policy, refunds will be given at the discretion of Service Seeking.
Refunds paid in accordance with this Refund policy will be paid within 60 business days via the same method the payment to be refunded was made to Service Seeking in the first instance.
Business users who claim a refund from their credit card provider or bank without contacting our Customer Support team first (unauthorised refund) will have their paid membership immediately suspended. Service Seeking may issue an invoice to recover up to the full value of any unauthorised refund to the relevant business user. Service Seeking may contract a debt collection agency or use other legal means to recover unauthorised refunds. Service Seeking may charge you interest plus any costs we incur as a result of collecting your payment.Top ↑
Paying businesses can pay to have business information verified by Service Seeking including an Australian Business Number (ABN) and a physical business address.
If a business user pays for verification services and submits documents to verify an ABN and physical business address (verified business), Service Seeking will differentiate that verified business from other paying businesses for a period of time from the date the payment for Verification is received by Service Seeking.
Service Seeking may use any appropriate icons, images or text on the business profile and in quotes submitted by a verified business to differentiate them from a business user who has not been verified. Service Seeking may modify the icons, images or text used to differentiate verified businesses on the website at any time.
If a business user pays for verification but cannot produce documents to verify they have an ABN or current physical business address, they are not entitled to display a Service Seeking "Verified" badge on their business profile or quotes sent via the website.
By purchasing Verification, a business represents that they have the documents required to obtain Verification on the Service Seeking website. Service Seeking will not issue a refund to businesses that cannot produce documents to verify they have an ABN or physical business address if the business requests a refund. Service Seeking may terminate or suspend a business userÕs account if they are unable to produce documentation to verify their ABN or current physical business address.Top ↑
Paying businesses can pay to complete a training course and examination set by Service Seeking and become a certified business.
If a business user pays for certification services and completes any examinations to a standard set by Service Seeking in its sole, Service Seeking will differentiate that paying business from other paying businesses for the length of time that they remain an active user of the website.
Service Seeking may use any appropriate icons, images or text on the business profile and in quotes submitted by a certified business to differentiate them from a business user who has not been certified. Service Seeking may modify the icons, images or text used to differentiate certified businesses on the website at any time.
If a business user pays for certification but does not complete the certification examinations to the standard of achievement set by Service Seeking, they are not entitled to receive a refund for the certification payment.
A business who pays for certification can make an unlimited number of attempts to complete the certification examinations up until the time they reach the standard of achievement set by Service Seeking.Top ↑
Service Seeking may from time to time and at any time change or discontinue any feature of the website including content, hours or availability and equipment required for access.Top ↑
Any controversy or claim arising our of or in connection with these Terms and Conditions may at our discretion be settled by binding arbitration through a commercial dispute resolution centre selected by us. You agree to be bound by the ruling arbitrator. The costs of the dispute are borne by the originator of the dispute.Top ↑
If Service Seeking run promotions or competitions involving the awarding of prizes or other gifts, Service Seeking may modify the Terms and Conditions and implement additional terms and conditions, which will be communicated to you by posting them on the website at the time of such promotions and competitions.Top ↑
Service Seeking may display advertisements, which may or may not contain hyperlinks or buttons which take you to websites operated by third parties. Service Seeking does not endorse or recommend its advertisers, their products or services, or the information, products or services of any website linked to the website.
If you contact a third party through the website, including via email, Service Seeking accepts no responsibility for any actions taken by that third party in connection with you as the user.Top ↑
Except as explicitly stated otherwise, any notices shall be given by facsmilie to Service Seeking on the following number +612 8088 1167Top ↑