Business Case Study: Celtic Tiling

Dave from Celtic Tiling gets so much work from Service Seeking that he doesn’t need to advertise his business anywhere else! 

Name: Dave O’Shaughnessy
Business: Celtic Tiling
ServiceSeeking.com.au member since: July 2011
Jobs won: 40
Win rate: 20%

What does your business do?

We are a tiling business based in Brisbane that can do just about any tiling job.

How many jobs have you quoted on?

Probably around 200.

How many customers have you won?

Approx 40.

What other types of marketing does your business do?

Service Seeking is now one of our main ways of getting new clients – that and word-of-mouth really.

Are there any jobs that stand out in your mind?

We helped a couple from Bundamba (near Ipswich) whose house was devastated during the Queensland floods last year. We re-tiled their kitchen, bathroom, laundry, and downstairs shower and toilet. I believe we came in way under price than any other quote they received, and they were very happy with the end results. It was good to help such nice people in such horrible circumstances.