From Covid Startup to Trusted Name: The Ace Termite Story

Sam Rizkallah started Ace Termite Solutions during the uncertainty of Covid, deciding it was the right time to put his expertise to work for himself. He wanted more than just a business; he wanted a chance to meet new people, build genuine connections, and leave each job with a customer who was happy enough to become a friend.

Sam says he wants to “give them the service they need at an unbeatable price with satisfaction work.” That’s the heart of Ace Termite Solutions and what keeps the customers coming back.

Building Trust

Most of his new clients find him through word of mouth, his website, and by calling new businesses to offer them a good deal with solid service. “[I] talk to them, build a friendship, give them the best price and good service, and always be on time.” 

ServiceSeeking has played a steady part in this growth, helping Sam gain positive feedback and reviews that build his reputation. He shares, “ServiceSeeking is a great service. Leads for business, customers always return your call.” And when questions come up, he finds the team easy to reach and ready to help.

Sam makes sure he has all the right tools when working. But the most important tools, he says, are honesty, understanding your work, treating customers with respect, and staying cheerful on the job.

Staying Motivated

Running a business isn’t always easy, and for Sam, the challenges are often the heat and the long hours spent driving. “Just have to stay calm,” he says. His passion for his job is enough to keep it going. “Love what I am doing and enjoying my work,” he says.

Aiming to grow bigger over the next five years, Sam is committed to maintaining strong customer relationships and building a good reputation along the way. For him, business success is measured by “good service and reasonable price.” And when setbacks happen, he’s learned the value of double-checking everything before leaving a site.

Sam’s view on business growth is grounded. Reliability and good service are key, and he makes it a point to keep customers satisfied while staying cheerful. He also values the flexibility that running his own business brings, choosing his own hours to maintain a good work-life balance.

While there are too many memorable customer stories to single out just one, the impact Ace Termite Solutions has on clients is clear from the repeat calls and trust built over time.

With ServiceSeeking helping to connect him to new clients and a commitment to honest, quality work, Sam is optimistic about the future of Ace Termite Solutions. It’s a business built on trust, and it’s only getting stronger.