Meet 1Cyber Pty Ltd: 30 Years of Trusted IT Services

Michael Tran, the founder of 1Cyber Pty Ltd, has been working in tech long before most people had smartphones in their pockets. With more than 30 years of experience under his belt, he’s not only seen the industry evolve—he’s grown with it. And now, he’s steering 1Cyber towards nationwide expansion.

“I’ve always been passionate about technology,” Michael says. That passion turned into a career, and eventually, into a business that’s become a trusted name in the IT services space.

1Cyber isn’t just about tech know-how—it’s about building strong relationships. Most of their clients find them through referrals, word of mouth, websites, LinkedIn, ServiceSeeking, and Google. But for Michael, it’s not just about getting clients—it’s about keeping them.

“Our best strategy? Good service, consistent quality, responsiveness, and good value for money,” he explains.

ServiceSeeking.com.au has played a solid role in supporting that growth. “It helped build our brand and reputation and provided an additional source of leads,” Michael says. One memorable job came from a small business user who needed help building a custom work PC. That client found 1Cyber through the platform.

“I like that ServiceSeeking is easy and simple to use,” Michael adds. It’s that ease that has helped keep new work coming in and has supported the business during more challenging times.

One of those tough moments came during the COVID pandemic. “Our physical stores and repairs were shut, and we were forced to work with remote technology,” Michael recalls. The ability to pivot and rely on tools like Microsoft Office 365 allowed the business to adapt quickly and continue serving customers.

(Image source: Pexels)

Looking ahead, Michael’s got his sights set on something bigger: taking 1Cyber nationwide. But as with most growing businesses, there are hurdles. “Finding good staff—it’s hard to manage and scale,” he admits. Still, he stays motivated by remembering one thing: “It can only go up.”

Michael’s business philosophy is simple but effective: “Confidence, hard work, working smart, budgeting, and understanding your skillsets” are what he believes drive real growth. He measures success not by flashy milestones but by sustainability. “When you can afford to sustain your business at no negative cost to your business, that’s success.”

For anyone just starting out, he offers this bit of hard-earned advice: “I wish I’d understood how leads and qualifying leads work.” His other golden rule? “If it doesn’t work, try something else until it does.”

It’s that resilience and forward-thinking that has helped 1Cyber earn more than 350 glowing customer reviews—a number that continues to grow. You can browse them yourself here.

And when it comes to balance, Michael has a refreshingly honest take: “When your work is fun, it is already personal.”

With a positive outlook and a deep well of experience, 1Cyber Pty Ltd is one of those rare businesses that combines heart, hustle, and high standards. For homeowners or small businesses looking for reliable tech support, Michael’s team continues to prove that good service never goes out of style.