Air Conditioner Installation in Bentley: Joel’s Story

By the time summer really settles into Bentley, WA, the heat has a way of making everything feel more urgent. Fans just don’t cut it. Windows stay open late into the night. And when you’ve already bought a brand-new air conditioner, all you want is for it to be installed and running sooner rather than later.

That was exactly where Joel found himself.

He had purchased a Samsung 2.5kW/3.2kW GEO WindFree Reverse Cycle Split System and had it delivered, ready to go. “At the last minute, the tradesperson who was scheduled to do my job rescheduled to a much later date, literally more than a month later,” Joel said. “Who told me that no one was available to install an air conditioner at the last minute in summer. Well… clearly they were wrong.”

Trying the usual routes

Before landing on ServiceSeeking.com.au, Joel did what most people do. He went straight to Facebook and Google, sending enquiries to contacts he could find there. He expected a few calls back, maybe some quotes, maybe a bit of back-and-forth.

Instead, he waited.

And waited.

“I originally sent out enquiries straight to contacts found via FB or Google,” he said. “I accidentally stumbled upon ServiceSeeking.com.au via a Google search. I received responses back from service people literally HOURS before I received any communication back from my direct enquiries. In fact, the response was within minutes!!”

That speed alone changed the experience. What had felt stuck suddenly felt possible again.

A quicker, clearer way to connect

One thing that stood out for Joel wasn’t just how fast people replied, it was how easy it was to explain what he needed.

“The communication platform made it very easy to show the tradesperson with photos exactly where and what needed to happen,” he said. “So he could assess the situation and quote me over the phone.”

Instead of long explanations or guesswork, Joel could show the job clearly from the start. That meant fewer unknowns, better conversations, and a smoother path to booking someone who was actually available.

And in the middle of summer, availability makes all the difference.

Meeting Koolaz Airconditioning

Among the responses was Az from Koolaz Airconditioning, a local business offering supply, service and installation of reverse cycle and evaporative air conditioning.

The connection was quick. The communication was easy. And most importantly, the job moved forward.

After everything was done, Joel left this review:

“Very fast, clean and friendly service. Great communication and prompt emergency installation of split system. Will definitely be asking them back to do the servicing.”

It was the kind of outcome Joel had hoped for from the beginning — just without the long delay he’d first been told to expect.

Relief, more than anything

Looking back, the biggest feeling wasn’t excitement. It was relief.

“Relieved,” Joel said, when asked how he felt after the job was done. After being told there was no one available, then discovering there actually were skilled local installers ready to help, that sense of relief mattered.

What also surprised him was how willing service providers were to take on what he described as minor repairs or smaller jobs. Through ServiceSeeking, those jobs still got attention — and fast responses.

That, for Joel, made the platform better than the other ways he’d tried.

A discovery worth sharing

Joel admits he hadn’t recommended ServiceSeeking.com.au to anyone before — simply because he didn’t know it existed.

“Nope… because I didn’t know it existed,” he said. “I will now!”

And that might be the biggest takeaway from his experience. Sometimes it’s not about doing anything differently. It’s about finding a better place to connect—one where local businesses are actively looking for work, ready to respond, and easy to talk to.

For Joel in Bentley, that discovery turned a frustrating delay into a fast, friendly fix—and a home that could finally cool down again.