Household Tips and Improvements

Business of the week: ATD Electrical

“ATD Electrical supplies all manner of electrical services to the Illawarra region from your standard electrical repairs, lights and power points to solar systems and complete installations. We’re also a Level 2 Accredited Service Provider so we can take care of the whole job including metering and connection. Nowadays we do quite a bit in regard […]

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“ATD Electrical
supplies all manner of electrical services to the Illawarra region, from your standard electrical repairs, lights and power points to solar systems and complete installations. We’re also a Level 2 Accredited Service Provider, so we can take care of the whole job, including metering and connection.  Nowadays, we do quite a bit in regard to energy efficiency, too, assisting customers in reducing, even eliminating, their electricity bills.”

How many jobs have you quoted on?
To date, we’ve quoted 50 jobs through ServiceSeeking and, importantly, chosen not to quote on many others we considered unsuitable for one reason or another.

How many new customers have you won?
We’ve won 12 jobs directly; however, our happy customers have then referred quite a few others through word of mouth.

Is ServiceSeeking.com.au successful in helping you win work?
It certainly is; the platform allows us to make contact with potential clients within minutes of them posting their requirements which allows us to quickly assess their job and provide the reliable service we strive to deliver.

What other types of marketing does your business do?
You will find us in the Wollongong Yellow Pages, and our web presence is developing, but by far, our best marketing is that which comes free through word of mouth.

How do they compare to ServiceSeeking.com.au?
ServiceSeeking allows us to assess whether we are suitable for the job prior to making contact and also to consider our workload.  This saves us and the clients valuable time and ensures that we can deliver what our clients expect.

Any tips for new businesses?
Guarantee what you can deliver and deliver on your guarantee.

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