Case Study: Concrete Matters

“Don’t ask for extra money when the job is finished.” – Pierre, owner of Concrete Matters

What does your business do?

Our services include high-pressure cleaning, pavers cleaning and sealing, driveways, alfresco areas and patios. We also offer concrete resurfacing. For concreting, we offer 37 colours and a wide variety of patterns to choose from. Our driveway product is hardwearing. It’s also slip and stain-resistant.

How many jobs have you quoted on?

I’ve quoted on 3 ServiceSeeking leads recently.

How many new customers have you won?

I’ve won new customers. Around 2 out of 3 quotes.

Is ServiceSeeking.com.au successful in helping you win work?

ServiceSeeking provides the leads. I quote to win them. So far, it’s all good.

What other types of marketing does your business do?

Newspaper ads and pamphlet drop off.

How do they compare to ServiceSeeking.com.au?

Pamphlet dropoff is not so good. With newspaper ads, they’re probably equal.

Any tips for new businesses?

Just give ServiceSeeking a go. They do help a lot. As a business, you should always be on time, give quality work, give an affordable price, and explain your procedure step by step. Lastly, don’t ask for extra money when the job is finished.