Getting a Bathroom Renovation Back on Track in New Farm, QLD

When a builder finished Ally's bathroom renovation in New Farm, QLD, the tiled bath wasn't just slightly off — it had been built to the wrong specifications entirely. Rather than a quick touch-up, the job needed to be redone properly, and Ally needed someone who could take it on quickly.

She posted the job on ServiceSeeking.com.au, asking for a quote to fix the bath, or the whole bathroom if needed, to the correct specifications. She had her own tiles and materials ready to go and, working nine to five, asked to be reached by text. Compared with other ways she'd tried to find local businesses, she says the platform simply worked — it's how she found Elie of Bloom Fitout and Refurb, a fitout specialist servicing Brisbane and Perth.

Meeting Elie for the first time settled any nerves about starting the process over. "I was immediately impressed by Elie's knowledge and the immediate solutions to all the problems I was stuck on for the project," she says.

That impression held through to the end of the job. Asked how she felt once the work was done, Ally didn't hesitate: impressed, grateful, relieved. When asked what stood out most about the experience, her answer was just as direct. "Honestly, just connecting me with Bloom made it all worth it."

Her written review of the finished bathroom goes further, describing a glass brick shower screen, floor-to-ceiling tiles and a custom bath and shower built to replace what the previous builder had got wrong. She calls the result "above and beyond" and says good tradies are hard to find — but Bloom, in her experience, are among the best at what they do.

Ally hadn't recommended ServiceSeeking to a friend before this job. That's changed, she says, and it comes down to one thing: her experience with Elie.