FACTORY 7, 35-41 WESTPOOL DRIVE HALLAM, VIC
Hello! We service, repair, automate and supply and install garage doors in Casey, Pakenham and Rowville. We also sell remote controls.
We do Insurance and Rental property work and have many Real Estate Agents on our books.
Since our launch, we have provided our services to well over 10,000 customers.
We've included some of our reviews below for you to see.
As an established business with a REAL business address, you can be sure that we are Experienced, Professional, Insured and police checked.
Our Garage Door Openers and Garage Doors come with an Industry Leading 7 Year Warranty.
Reliable, affordable, friendly staff, highly recommend. 10/10
C. Beachley Clyde
Excellent service. Wouldn’t go anywhere else. 10/10
K Bardsley, Rowville
I would recommend your services to our friends and family 10/10
D Bell Rowville
I would recommend your services . 10/10
M Leos Lysterfield
We would recommend a quick call to your company for guaranteed reliable service 10/10
A Hall Cranbourne East
Jason was very polite and als very informative. Thank for a great service. 10/10
Z Rigby, Lyndhurst
Informative, on time technician and reasonable cost. 10/10
Would recommend 10/10
GC - Skye.
Unbelievable service 10 out of 10 thank you so much. 10/10
L Van der Meer /. Narre warren south.
Service was good 10/10
A. Stoddart Narre Warren.
W Dunn Cranbourne East
Reliable, friendly and helpful advice and service. 10/10
J Clements Narre Warren.
Very prompt service. 8/10
B Barnett 3977.
Prompt, efficient and necessary with great customer service. 10/10
I Miller. Skye
Give them a go! 5/5
A Poletti Narre Warren South
Great service 10/10
S Johnson Cranbourne East
I have already told all of my neighbours what a great job he did and have given quite a few of them your phone number. 10/10
B Day. Cranbourne Lifestyle.
J Savvidis Rowville
Prompt friendly service at a great price- would highly recommend Australian Garage Door Parts 10/10
R Fato, Lynbrook
Very good service 10/10
J. Hall, Narre Warren South
I have recommended you 10/10
M. Kee Berwick
I would highly recommend your company great service a friendly staff 10/10
K van Boxtel Dandenong
Service was satisfactory 10/10
G.Varsamis Narre Warren South
Happy with service 10/10
Job very well done 10/10
C Morris Carrum Downs
I would highly recommend it 10/10
S Trotter Narre Warren
D Cranbourne east
Service technician was very experienced and explained things in detail to me. All concerned were a pleasure to deal with. 10/10
R Schaefer Narre Warren
I would definitely recommend this company to family and friends. 10/10
S. Jackson Narre Warren Sth
Very good service and would recommend to others. 10/10
J Pape Ferntree Gully
Jason was awesome. I really appreciated his efficiency and concern. 10/10
T McCulloch, Berwick
Good service 8/10
B Kiely berwick
Very. Good 10/10
James. Temple. Berwick
Prompt, Reliable 10/10
Good service and helpful advice 10/10
I Field Aspendale Gardens
Excellent, fixed the problem and was overall very helpful. 10/10
M Davis Cranbourne West
March 2017, Long story:
Where do I start? We called them for a quote around 11am. By 4pm that day someone was out already measuring the job up for a quote (their "competitors" took a week to even bother calling me.
They said the door would be delivered on the following Wednesday or Thursday. It was delivered on Wednesday and we scheduled to do the install on Friday.
Friday came around and the team turned up. They found a couple of structural issues (no fault of them or the door, but it was our old house). Anyhow, they needed to bolster a post to make sure everything was solid. I thought to myself, here we go. Time to get a second mortgage. Nope. They stuck to the original quote, even though it was a load more work for them.
I couldn't be happier with their professionalism, communication and service. Highly recommended!!!
Oh and the guys who do the install know their stuff.
A. Boskovic. Wantirna South
March 2017, Hello, I have been correlating with Australian Garage Door Parts (The Garage Door Shop) for the past few weeks and just wanted to pass on my many thanks for the exceptional customer service I have received from your staff members. Matthew, Craig and Kerrie are assets to you and the company!! It's really refreshing to receive great customer service! Thank you.
J Spencer. Vic
March 2017, Good service and response time. Score 10/10
N Fitzgerald Carrum Downs
March 2017, PROMPT , RELIABLE, GREAT SERVICE @ REASONABLE PRICE. Score 10/10
N WALKER NARRE WARREN STH
March 2017, The technician was prompt and efficient and explained the process fully. Score 10/10
S Murphy, Sandhurst
March 2017, Great service, reminded of service required, friendly service person who explained and provide documentation on works completed. Happy with the service. Score 10/10
H Hudson Berwick
March 2017, Generally satisfied,however still squeaky on on track. Score 8/10
F Giles Cranbourne North
March 2017, Excellent service, helpful and very informative, I definitely would recommend your company to all my friends and family. Thanks again. Score 10/10
March 2017, Great Service. Score 10/10
M kelly 3977
Feb 2017, Highly recommend. Score 10/10
S cross Rowville
Feb 2017, Competent service people and door operation is always improved after service. Score 10/10
G. Clark Narre Warren South
Feb 2017, the tech did a good job, but your tech wasn't the best in customer relations. Score 5/10
M VASSALLO LYNDHURST
Feb 2017, Friendly technician, reliable and resonalble price. Score 10/10
M Sinnppan, Narre Warren
Feb 2017, excellent ggod service. Use them. Score 10/10
Feb 2017, Great service. Score 10/10
G Esler, Lyndhurst
Feb 2017, Recommended. Score 10/10
Feb 2017, Reliable. Score 8/10
Feb 2017, Certainly recommend to others. Score 10/10
C Woolley Skye
Feb 2017, Reliable and efficient. Score 10/10
C MUNZONE, NARRE WARREN SOUTH
Feb 2017, Technician was very polite and did a good job. Score 10/10
M Langdon Rowville
Feb 2017, Prompt, efficient and helpful. Score 15 out of 15.
A. Giles, Pakenham
Feb 2017, Made an effort to fit us into his schedule, very friendly. Score 10/10
P Roos - Berwick
Feb 2017, The technician Josh was on time and very helpful. Great service. Score 10/10
T Nicholson - Beaconsfield
Feb 2017, Polite and friendly service man, work carried out quickly. Score 10/10
S - Berwick.
Feb 2017, Highly recommend. Score 10/10
E Hawkes Sandhurst
Feb 2017, Excellent. Tested door first to try and fix before replacing. Score 8/10.
G Ryan Cranbourne West
Feb 2017, good service. Score 10/10.
Feb 2017, The price was reasonable and I was happy with the service. Score 9/10
D Magiera Lysterfield
Feb 2017, Very happy with service from when I rang with the problem to when it was fixed. Score 15 out of 15.
G. Pierce, Bonbeach
Feb 2017, Technician turned up, was friendly, service time was short and priced well. Score 14 out of 15.
B. Williams, Patterson Lakes.
Thank you for your service of my garage door today, the young man who came is an asset to your company. He was so pleasant, answered any questions that i had, and worked so efficiently. Congratulations to your firm. December, 2016
I was a little apprehensive of getting this service, as my late husband (passed away recently) always did these things, so it was so nice to have a company who was there on the day and did the work needed. and my wonderful neighbor who has been looking out for me, since my husband passed away, came across and was most impressed with the young man and the way he worked. He actually asked for one of your fridge magnets.
Kind regards Zita December 6, 2016
Can I say what a pleasure to arrive home and not have the door stick part way open!!
Thanks for the awesome service!!!
Andrew August 4, 2016
"Springs received Mathew, many thanks for your prompt assistance. All the best, Mark" 14.8.14
"Hi Mathew, Just thought I would let you know the springs arrived today. I have installed them and they work great.
Thanks for your help. Regards, Darrin" 1.8.14
"Hi Mathew Thanks for the prompt and great service. The part arrived on time and was well packaged. Your price is competitive and also saved heaps of money by fitting it myself. Thanks Alan" 17.2.14
"Hi Matt. I received the springs today. I cannot believe the service and your friendly professional attitude. I will be telling others about you for many years. Not to make light of garage springs but they are only garage springs and you made it the most important thing. Thank you. I will fit them on Saturday. Thanks Michael"
Michael, QLD 31.7.13
"Matt The springs came in 9am this morning, unbelievable! Thanks John"
John NSW 31.7.13
"On time, all good. Craig was very helpful and polite, thank you." Mr G.
Mr G, Vic 5.5.13
"Thanks Mathew, I received the torsion spring this morning. That was pretty quick service." -Ferdinand
Ferdinand NSW, 14.3.13
"Mat, Springs arrived within 2 working days (Melbourne to NSW mid north coast). 7.5 full turns later-perfect result. Many thanks for your expert advice and personal attention, not to mention good value. I will recommend your business to anyone who will listen. Regards Ray D. "
Ray D, NSW, 26.2.13
"Hi Matthew First of all I'd like to thank you so very much for all your help yesterday. It was much appreciated. As you instructed I disconnect the external wires & now only using the remotes that came with the Merlin door opener Regards Terry & Teresa"
Teresa Vic, 26.2.13
"Hi Mat, Just a quick email to let you know that my new remote controls for my garage door arrived this morning. I managed to programme them both, with absolutely no trouble whatsoever. I love the torch. I think it will come in very handy. Thank you Mat for the extra batteries. Thank you also for your help and support. It is all very much appreciated. Your very happy customer"
Kath QLD, 21.1.13
"Hi, my name is n. peachey and I`ve just had my garage door fixed. Just wanted to let you know that I am extremely happy with the service and I would highly recommend you to others - have a great day!"
N. Peachey Vic, 17.11.12
"Very helpful. Told us how to fix the issue over the phone. Where others knew what the issue was and were willing to charge us $150 for a call out fee. Thanks for your honesty. :)"
Emailed, Vic, 15.11.12
"Excellent service. Thanks Matt and Craig. 11 out of 10. M. Jennings, Rowville."
Google user, Vic, 10.11.12
"Matt and Craig are incredibly patient, courteous, and professional. My opener had 'died' and when Craig came out, he took a look and quickly figured out that it just needed some adjustments and servicing. I was ready to fork out for a new opener but just had to pay for servicing. He gave me a lot of pointers and things to look out for, and took time showing how things worked and what could go wrong. I highly recommend this outfit!"
Google user, Overall 3/3 - Aug 2012
"Great service and easy to deal with. Helped me a lot and gave me useful information on how to care for my door and prevent future problems."
Google user, Vic, Overall 3/3 - June 2012
"Prompt, efficient and price as quoted. Friendly and professional too."
Cassie, Vic, April 2012Show more