We had 4 x light pendant installed with Lucas. Overall we are happy with the work. Lucas seems to be a friendly guy.
To improve the customer service even further and avoid any confusion, we suggest the following:
- Consider fixed price quoting
- Consider prorated fee (at least at 15 minutes, after the first hour)
- Include GST in the quote
- If not prorated and / or GST is not included, mention it clearly in the quote
Thank you, Lucas and we will use your service in future. Read More