Privacy Policy

Personal Information & Privacy Policy

Service Seeking collects personal information from a variety of sources, including from members of the public, advertisers, mailing lists, contractors and business partners.

In general, the personal information Service Seeking collects includes (but is not limited to) name, address, contact details, drivers licence, passport and, where relevant, financial information, including credit card information, banking details and income information.

Service Seeking stores the personal information you enter on the website. Service Seeking obtains most personal information through the website registration process outline above. You may, however, provide information through a variety of different means (for example if you contact Service Seeking via email, respond to a survey published on the website or third party survey used by Service Seeking, or answering questions asked by staff or agents of Service Seeking over the phone).

The website uses cookies which contain information by which Service Seeking can identify your computer (or other devices you use to access the website) to our servers and the servers of third parties contracted by Service Seeking including, but not limited to, third parties providing analytical and advertising services. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Service Seeking may use information contained in cookies to make assumptions about the user of the device and to provide users of that device with focused advertising that Service Seeking believes may be of interest, based on that information. You can disable cookies through your Internet browser.

Service Seeking endeavours to collect personal information about an individual only from that individual. In some circumstances Service Seeking may obtain personal information from a third party or check your details against records kept by other parties. If you provide personal information about another person to Service Seeking, Service Seeking requires that you inform that person you have done so and provide them a copy of this Personal Information & Privacy policy.

How Service Seeking uses your Personal Information

Service Seeking may use your personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Service Seeking generally uses personal information to:

personalise and customise your experience on the website;
help Service Seeking manage and enhance its services;
communicate with you by email, SMS message or telephone; and
provide you with ongoing information about opportunities on the website which Service Seeking believes you may be interested by email, SMS message or telephone.

Disclosure of Personal Information

Service Seeking may use and disclose information relating to a user’s racial or ethnic origin, membership of political bodies, religion, membership of a trade union or trade association, sexual preferences, criminal record and health only for the purpose for which it was provided or a directly related secondary purpose or as allowed by law unless the user has agreed otherwise.

Management & Security of Personal Information

Oliver Pennington has been appointed privacy officer to oversee the management of personal information in accordance with the Terms and Conditions and the Commonwealth Privacy Act.

Service Seeking protects the personal information Service Seeking holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and data encryption.

Service Seeking may retain any personal information you provide during your use of the website, including, but not limited to, copies of identification documents, for a minimum period of 12 months after your last interaction with the website. After 12 months Service Seeking will delete, or anonymise, on your request, specific personal information from our servers, files, and databases, unless Service Seeking are required by law to retain that information.

Updating Personal Information

Service Seeking endeavours to ensure the personal information it holds is accurate, complete and up-to-date. You can update your personal information by sending an email to support@serviceseeking.com.au

Accessing Personal Information

You have the right to seek access to the personal information Service Seeking holds about you and to advise Service Seeking of any inaccuracy. There are some exceptions to this right set out in the Privacy Act.

If you make an access request, Service Seeking will ask you to verify your identity and specify what information you require. Service Seeking may charge you a fee to cover the costs of meeting your request.

Licence to Use Your Information

Solely to enable Service Seeking to use the information you supply us with, so that we are not violating any rights you have in that information, you agree to grant us a non-exclusive, worldwide, irrevocable, perpetual, fee-free right to exercise the copyright and other intellectual property rights you have in that information in any format (including, but not limited to, any text, photographs, graphics, video or audio). You agree that Service Seeking can use that content in any way, now and in the future. Service Seeking also reserves the right not to use the content that you submit. You warrant that you have all of the necessary rights, including copyright, in the content you contribute, that your content is not defamatory and that it does not infringe any law within New South Wales or Australia. You indemnify Service Seeking against any and all legal fees, damages and other expenses that may be incurred by Service Seeking as a result of a breach of this warranty. Service Seeking will only use your information in accordance with our Personal Information & Privacy Policy.

Contacting Us

Our mailing address is 526/368 Sussex St, Sydney NSW 2000, Australia. If you require further information regarding our Privacy Policy, please email support@serviceseeking.com.au