"They promise dependable, reliable, quality service but fail to deliver. The cleaner they sent took three months to train then suddenly stopped coming. The follow up service from On Call was appalling! No attempt to contact me to organise a replacement cleaner or even return my calls! If the cleaner doesn't arrive you're basically on your own! Last week I was informed 11pm of the night before the scheduled morning clean that the cleaner wasn't coming. This week the cleaner just didn't show up. I received no notification, no call, no apology. I've had enough of this ridicously poor service!!"