"Began so well with a good price, promises of excellent customer service but from the first time Elwin turned up, we should have known what was in store for us. Turned up late every time he came, when he did actually turn up. Elwin employed multiple others to help him out and things only really made progress when an actual cabinet maker was employed by him.
The kitchen top was purchased by Elwin without full approval and colour matching with the original. The ‘finished’ job (as he has not been back since we rejected the kitchen top due to the colour) leaves us with several loose ends, an incorrect kitchen top and cupboards that do not open far enough due to the materials installed by him. He carried on asking for payment prior to actually finishing the work to our satisfaction and more fool us for giving him anything prior to the work being completed. We tried to talk to Elwin about completing the job but he never called back when he said he was going to and now has not contacted us for over six weeks.
Suggest that should anybody decide to utilise Echo Construction or Elwin again that the work is completed prior to any monies changing hands.
It seems that when the going got tough and the heat rose that Elwin had to get out of the kitchen.
I would still be happy for Elwin to come back and finish the work and pay him the agreed amount but he needs to up his game considerably."