Chopra Property Services
Melbourne, VIC
4.4 
  • About Us
  • Reviews (155)
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Chopra Property Services

ABOUT US

CPS is an Australian-owned cleaning company that offers comprehensive cleaning services to a wide range of properties.

Our cleaners are fully committed to delivering efficient, timely, and superior-quality services at very reasonable prices.

Why Hire Us?

• We have fully trained and police-checked cleaners.
• We are armed with a 10m public liability insurance.
• We customise our services to accommodate the needs of each client.
• We offer 24/7 support.

What We Do

• General cleaning
• Window cleaning
• Hygienic washroom service
• Builders final clean
• Cleaning after special events
• Carpet dry cleaning and steam cleaning
• Complete services to window cleaning
• Complete vinyl floor maintenance
• Contract maintenance cleaning
• Graffiti removal
• Flood damage cleaning
• Domestic spring cleaning
. Ironing service

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REVIEWS (155)

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from Box Hill North, VIC posted a job for Housekeeper on 19 March 2019

"Could improve timeliness, communication, professionalism"
from Caroline Springs, VIC posted a job for Housekeeper on 6 February 2019

from Mooroolbark, VIC posted a job for End Of Lease Cleaners on 27 December 2018

"Could improve quality of workmanship"
from Point Cook, VIC posted a job for Cleaners on 8 October 2018

"Why can’t I leave a 2 star rating? What a disappointment! I never knew dusting only entailed wiping around items and leaving dust behind things that have not been picked up. I had to follow around the 2 guys that were sent to do general cleaning for me. I rang and asked the boss whether dusting involved picking up items and then dusting or merely wiping the easy to reach areas. He told me it depended on whether the item was heavy or not....a bottle of perfume, an alarm clock or a picture frame. Definitely not heavy! When I told Meet I spoke to his boss to define dusting he argued the point that is how he dusted as it’s the first time he has cleaned for me and doesn’t know my preferences....I had to tell him a few times that he needed to dust properly....clearly after I told him my preferences, he didn’t do his job properly and doesn’t like following instructions on the clients preferences.. Don’t waste your $$"
External Feedback from Christina

"Could improve timeliness"
from Melbourne, VIC posted a job for Kitchen cleaning on 3 September 2018

"Unfortunately there is no option for me to leave a "ZERO" review ! I would not recommend or even use this service again as my experience was terrible and stressful to say the least ! I had to get the cleaners to come back 3 times to do the same job to a satisfactory standard and yet after the 3rd time its still below standard. Not to mention that the cleaners would promise a day to come back and then not turn up without even a call to reschedule which i had to constantly follow up. Other issues like it took over 3 weeks to get an invoice after repeated times asking with payment upfront 3 weeks prior. Once invoice was initially received it was $440 less than what i paid (not a good look & strange to say the least). The most disturbing issue was the sms correspondence (silly enough to put it in writing) from the franchisee which included rude, insinuating and swearing in his messages to an up front paying customer (myself). Obviously a horrific dealing and now i have to finish the job myself. Definitely a warning in my opinion to be very wary in using this company ! Not even a refund or part refund was even offered !! Attention to detail was extremely poor !!!"
External Feedback from Steven

"Unfortunately there is no option for me to leave a "ZERO" review ! I would not recommend or even use this service again as my experience was terrible and stressful to say the least ! I had to get the cleaners to come back 3 times to do the same job to a satisfactory standard and yet after the 3rd time its still below standard. Not to mention that the cleaners would promise a day to come back and then not turn up without even a call to reschedule which i had to constantly follow up. Other issues like it took over 3 weeks to get an invoice after repeated times asking with payment upfront 3 weeks prior. Once invoice was initially received it was $440 less than what i paid (not a good look & strange to say the least). The most disturbing issue was the sms correspondence (silly enough to put it in writing) from the franchisee which included rude, insinuating and swearing in his messages to an up front paying customer (myself). Obviously a horrific dealing and now i have to finish the job myself. Definitely a warning in my opinion to be very wary in using this company ! Not even a refund or part refund was even offered !! Attention to detail was extremely poor !!!"
External Feedback from Steven

from Footscray, VIC posted a job for Bathroom cleaning on 6 April 2018

"To start with I was very impressed with Chopra's service after my initial phone conversation with them. Unfortunately, my landlord was not happy with the job that was done. She then had to re-clean areas of the house herself including the shower. I am very disappointed, especially after paying the amount I did for this service. I was also chased up for payment 2 days after the cleaning occurred and when I asked if I could have 7 days to pay for it so the landlord could check if it was ok, I was told the bill was supposed to be paid on the day and it was already 2 days late. I did previously look at reviews and saw a lot of good feedback which is what prompted me to go with Chopra"
External Feedback from Danielle

"Could improve timeliness, communication, completing the work, quality of workmanship, professionalism"
from Moorabbin, VIC posted a job for Commercial Cleaning on 28 February 2018

"Had the entire apartment looking all fresh and new! Thanks guys."
External Feedback from cathy

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