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"Why can’t I leave a 2 star rating? What a disappointment! I never knew dusting only entailed wiping around items and leaving dust behind things that have not been picked up. I had to follow around the 2 guys that were sent to do general cleaning for me. I rang and asked the boss whether dusting involved picking up items and then dusting or merely wiping the easy to reach areas. He told me it depended on whether the item was heavy or not....a bottle of perfume, an alarm clock or a picture frame. Definitely not heavy! When I told Meet I spoke to his boss to define dusting he argued the point that is how he dusted as it’s the first time he has cleaned for me and doesn’t know my preferences....I had to tell him a few times that he needed to dust properly....clearly after I told him my preferences, he didn’t do his job properly and doesn’t like following instructions on the clients preferences.. Don’t waste your $$"

"Unfortunately there is no option for me to leave a "ZERO" review ! I would not recommend or even use this service again as my experience was terrible and stressful to say the least ! I had to get the cleaners to come back 3 times to do the same job to a satisfactory standard and yet after the 3rd time its still below standard. Not to mention that the cleaners would promise a day to come back and then not turn up without even a call to reschedule which i had to constantly follow up. Other issues like it took over 3 weeks to get an invoice after repeated times asking with payment upfront 3 weeks prior. Once invoice was initially received it was $440 less than what i paid (not a good look & strange to say the least). The most disturbing issue was the sms correspondence (silly enough to put it in writing) from the franchisee which included rude, insinuating and swearing in his messages to an up front paying customer (myself). Obviously a horrific dealing and now i have to finish the job myself. Definitely a warning in my opinion to be very wary in using this company ! Not even a refund or part refund was even offered !! Attention to detail was extremely poor !!!"

"Unfortunately there is no option for me to leave a "ZERO" review ! I would not recommend or even use this service again as my experience was terrible and stressful to say the least ! I had to get the cleaners to come back 3 times to do the same job to a satisfactory standard and yet after the 3rd time its still below standard. Not to mention that the cleaners would promise a day to come back and then not turn up without even a call to reschedule which i had to constantly follow up. Other issues like it took over 3 weeks to get an invoice after repeated times asking with payment upfront 3 weeks prior. Once invoice was initially received it was $440 less than what i paid (not a good look & strange to say the least). The most disturbing issue was the sms correspondence (silly enough to put it in writing) from the franchisee which included rude, insinuating and swearing in his messages to an up front paying customer (myself). Obviously a horrific dealing and now i have to finish the job myself. Definitely a warning in my opinion to be very wary in using this company ! Not even a refund or part refund was even offered !! Attention to detail was extremely poor !!!"

"To start with I was very impressed with Chopra's service after my initial phone conversation with them. Unfortunately, my landlord was not happy with the job that was done. She then had to re-clean areas of the house herself including the shower. I am very disappointed, especially after paying the amount I did for this service. I was also chased up for payment 2 days after the cleaning occurred and when I asked if I could have 7 days to pay for it so the landlord could check if it was ok, I was told the bill was supposed to be paid on the day and it was already 2 days late. I did previously look at reviews and saw a lot of good feedback which is what prompted me to go with Chopra"