"They did not turn up to do the job.
I was promised between 7 and 8am on Nov 2. At 9am i called them and found they were doing another job and i would be called soon. At 1pm i called them again, no answer, and at 1:30pm i got a message 'Can't make today, can we do another day'. Due to the job being time critical i had to cancel.
I did get a message late at night of a family issue (which i would be understanding of) but only after i posted a negative comment.
I can only rate this business as 1 star for my interaction because of the combination of poor job planning and lack of good communication as i had to call them to get a status. "