Austaire Refrigeration and Air Conditioning
Parramatta, NSW
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Austaire Refrigeration and Air Conditioning


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from Ropes Crossing, NSW posted a job for Air Conditioner Installation on 18 December 2017

"Installer arrived on time. Took whole day to install 2 Aircon. Quality of installation is average. Was quoted $500 for whole job but later told is $500 per Aircon installation. I didn't argue with them as they spend whole day, 8hrs installing it, with 2 persons."
from Telopea, NSW posted a job for Air Conditioning Repair on 8 December 2017

"I applied on ServiceSeeking for an emergency air conditioning service on Sunday 12 Feb during the extreme heatwave in Sydney that weekend. I was provided 21 different companies who I rang one after another and each one would say they're too busy or not working or refuse to do the job. Out of 21 I got 20 rejections except for this company "Austaire Refridgeration" who at least made an effort to reply back to show any sympathy and willingness to help. Because the person I spoke showed some compassion to respond and I was under extreme stress to find someone to help I offered to pay him money upfront before he would visit and he politely declined until he could confirm he could get spare parts. I eventually was able to fix the air conditioner myself while waiting for his people to get back but I firmly believe he would have followed through and come out that day to help service it.
I now know how to tell a good tradesperson from a bad ones... The bad ones are plenty... when the demand is huge and they are inundated with jobs they will simply ignore you or try to rip you off big time. The good ones are few like 1 in 21 like in this example who even if they are flat out busy will at least hear you out and show some compassion as I was very distressed from all the rejections and desperately needed to get the air conditioner serviced. For that I highly recommend Austaire if you need someone who will show some decent customer service."
External Feedback from gavin

"I yea it was alright mate "
from Merrylands West, NSW posted a job for Air Conditioning Repair on 13 January 2017