"Patrick was a great help! He replaced out air conditioner on a Saturday when we needed! He was easy to communicate, very responsible and honest. Great to deal with! Highly recommended! Thanks "
External Feedback from Lilian
"Thanks Patrick for your fast response and honest, down to earth service.
In the midst of heat wave conditions Patrick from "Eastern Suburbs Electrical and Air Conditioning" came out to our house after normal hours and repaired our AC unit. We had been previously quoted and advised that the unit was burnt out and needed replacing which would cost over $5000. Patrick took his time and used his obvious extensive knowledge and repaired the unit for less than $300.
Its comforting to know there are still honest blokes out there that are willing to help when your are in need.
You guys are COOL when the heat is on :-)
"Fantastic service from Patrick. I was in serious stress on Sunday 12 Feb during the extreme heatwave in Sydney because my air conditioner stopped working. I called atleast 21 different companies that ServiceSeeking provided but noone offered to help or come out except for Patrick. I was more than happy to get anyone even a shonky tradesmen come out to help but was thankful I manage to get Patrick in the end. When I spoke to Patrick on the phone he was very professional and spoke good clean English not like some of the other shonky tradesmen and he sounded like he has years of experience just hearing his opinion on the problem and how to fix it. He was able to fix the problem efficiently and showed me how to do general maintenance on it to prevent future issues also. Even more incredible is his honest down to earth pricing and trust me he is a good trademen I can tell because he only charged a fraction of what the other shonky tradesmen were asking for. Thats how you get repeat business from customers and to attract more customers by me writing this positive review. If your a tradesmen reading this please don't rip your potential customers off when you see they are in desperation and you think by charging them a premium to come out that is good business. You might get someone desperate to pay you your huge price but they will had a bad experience and never use you again and warn others about the experience. However if you provide reasonable pricing and professional customer service then you will win a customer and that customer will be willing to get you more customers so please take that approach. I highly recommend Patrick of Eastern Suburbs Electrical for their high efficiency and quality and generous pricing but also willing to listen to your problem even if they are fully booked out."