"a BIG NO STAR for this company. I knew our concrete floor HAD to be levelled before bamboo floor installed BUT told a NO that ALL ok.
Now less than 18 months later from being laid floor lifting and boards moving. Only to be told they only have a 12 MONTH warranty on their workmanship. WHAT !!!!!!!. WORKMANSHIP!!!! do these so called professionals know what that means and what about customer service.
DO NOT ENGAGE THIS COMPANY IF YOU WANT what I thought was a professional ( and as they claim they are ) VERY DISAPPOINTED.
A VERY UNHAPPY CUSTOMER."