"I suspect that Jim or this company don't actually hold a valid license for removing possums, and that their negligent actions have caused (and will continue to cause) harm to protected wildlife.
• Jim caused distress to a second possum by neglecting to check on the case or retrieve the cage for over a week. This violates sections 6, 7, and arguably 13 of the license conditions.
• Jim has not proved that he has a license and has stopped responding to my test messages after I questioned on whether he has a licence.
• We have to remove the 2nd possum to the park by ourselves after it has been caught over 3 days in our roof when the weather is very hot on 17/09/2020.
• After he took the cage out from our roof, he didn’t clean the shit and urine dropped on the floor.
We didn't know what the laws were around possum removal, which is why we hired "professionals" to make sure we handled the situation correctly. It was only after multiple unprofessional interactions with Jim that we took the time to look into it and found a lot of concerning issues.
I recommend not to use his service."