• ABOUT US
  • REVIEWS (20)
  • GALLERY

ABOUT US

Universal Movers is WA Local and Interstate Furniture Removalist Established in 2013.Our motto is customer satisfaction and professionalism. We provide services round the clock 24x7 with the lowest price. OUR OFFICEE ADDRESS KENT ST QUEENS PARK 6107 WA

Hired:40 times
Last Quoted:17 minutes ago
Response time:1-4 hours
Member since:2020

REVIEWS (20)

3.6 
20 Reviews
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"These people are an absolute disgrace not an actual business. They have only started out and I’m assuming by so many reviews have let others down just like me. I can be honest that I was happy to the movers were able to get my furniture from A to B and up the stairs to my apartment but many of my items were damaged. When I went to go CONFRONT 4 times !!! They like to ignore you. I will call and they will pretend like I’m not even on the phone and barely respond to me and just say “please wait”. The admin is not a real admin - she doesn’t have any customer service skills and they will not help you when they damage your items. I was told my stair charge wouldn’t be any more than $50. I paid immediately on the day cause I am an understanding person and understand workers need to go straight on to other jobs so I paid straight after the last item brought in so I didn’t have a chance to assess items or confirm charges. It took three weeks from move in date to get a copy of the invoice as to find that I was charged $100 just for stair charges!!! When I said I wouldn’t be charged more than $50 for stair charge. I will be ensuring to let EVERYONE know about this disgusting so called business!!! I rate a zero and a always share my input in all Facebook posts I see about removalists to not go to this scam. Do not waste your time."
from Bassendean, WA posted a job for Removalists on 8 January 2021

"These people are an absolute disgrace. Paid them to do a final clean of a rental apartment - they completely smashed the stove top and despite dozens of calls and emails, I got a promise of reimbursement. Threatened to take them to court and they offered me cents on the dollar to cease action. This was agreed to, yet despite multiple more calls, has never been recieved so I am taking them to court. They are an utter disgrace. Do not use. "
from Applecross, WA posted a job for Cleaners on 26 July 2020

"If I could leave 0 stars I would. These guys confirmed 2 days before. Then rang me the day before to bring the job forward. On the day they didnt show up. I had a packed house afyer 2.5 hours after rescheduled time I rang to find out what was happening and they sent a text saying they were not coming. No call, no apology, just truck is broken down can come in 2 days. I struggle to believe the excuse as if it was genuine I would have heard of the issue before 3 hours later and surely would have had a call and explanation. This company caused me huge stress and cost in paying a higher rate to have someone else come outside of hours to get me moved. Do not consider this company."
from Noranda, WA posted a job for Removalists on 18 February 2021

from Banjup, WA posted a job for Housekeeper on 28 December 2020

"Got the job done!"
from Dianella, WA posted a job for Housekeeper on 19 December 2020

from Landsdale, WA posted a job for Housekeeper on 10 February 2020

from Baldivis, WA posted a job for End Of Lease Cleaners on 21 November 2020

"Very professional from point of contact, right through to end of job and the clean was great. It was our first clean today by Universal Movers, and I won't hesitate to have them come back on a regular fortnightly basis. Highly recommend "
from Mosman Park, WA posted a job for Cleaners on 26 November 2020

"To my surprise & unlike some movers out there, the movers reached earlier than expected. Generally satisfied with their efficiency in wrapping & securing more fragile items, as well as the time it took for the whole process to be done. The winning point was when they removed the wheels off all the storage stockers before moving them, totally eliminating the probability of the the wheels getting spoiled on the move - something that most people will not do since it is easier to move them with the wheels on."
from Caversham, WA posted a job for Removalists on 14 November 2020

"Very professional and very impressive with their service highly recommended to everyone. Fast and efficient service that I never see before in my life. Keep safe to all movers for your hard work as is not a easy job for moving. All the best to Universal Movers"
from Burns Beach, WA posted a job for Removalists on 14 November 2020

"We had a hassle free experience with Universal Movers. The packers arrived promptly on both days, completed their packing efficiently, moved our boxes and unpacked our furniture without any damage. It was a pleasure dealing with Karen from the Sales Department. SHe always attended to our queries and helped smooth over any operational issues in an effective and timely manner. We would definitely use universal Movers again and recommend it to our friends and family."
from Joondalup, WA posted a job for Removalists on 14 November 2020

"Extremely professional and personable. Nothing was too much effort. It was quite breath taking how well they managed such a difficult and demanding removal of 60 cubic metres of items packed (sadly to say not very well by myself) up and down stairs. Every item was undamaged and handled with care and precision. They were true professionals and a credit to the industry. Well done!"
from Beckenham, WA posted a job for Truck removalist on 13 November 2020

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