Australian Arbor Care
Bald Hills, QLD
4.8 
online about 8 hours ago
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Australian Arbor Care

ABOUT US

Service Coverage: 25km radius

Your property is of paramount concern to us. That is why we have a 5million dollar public liability insurance policy and personal accident insurance for our on site crew.

For tight jobs we are able to remove pavers, kids' play equipment, plants, fences, clothes lines and safely replace them once work has been carried out.

Michael is a highly skilled and competent climber specialising in high access and roping and rigging of large and difficult trees.
Furthermore, we are experts in large tree felling and land clearing for domestic and commercial clients.
If required we utilise 17m to 55m travel towers.

Trees aren't where we stop. Australian Arbor Care can offer fence line pruning made possible with our 5m power pole saw and hedging around perimeters and pool areas.

Michael is a great believer in giving people more than one option/cost in his quotes to add scope when constricted by budget requirements.

Our team will always clean up after the work has been done.
Your property will be raked off and blown clean.

We pride ourselves on our safety record.
All of our team have the latest safety equipment and are up to date with Work Safe requirements.

We strive for continuous improvement in all things and provide our team with on going training.

We also care for our native wildlife and protected species and are mindful of local council laws.

We are fully insured and guarantee our workmanship 100% of the time.

Lastly, we would like to let you know that we appreciate your business.

QUALITY COSTS AS MUCH AS IT SAVES............

Palm Cleaning and Removal

Pruning and Trimming

Safe removal of hazardous trees

Tree hazard assessments

Stump grinding

Consulting services

Competent tree climbers for hard to access areas

SHOW MORE
Quoted on:964 jobs
Hired:83 times
Last Quoted:4 days ago
Response time:Within minutes
Member since:2011

REVIEWS (47)

4.8 
47 Reviews
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from Everton Park, QLD posted a job for Hedge Cutting on 18 April 2018

"Good communication."
from Ashgrove, QLD posted a job for Tree Removal on 18 February 2016

"Good communication."
from Ashgrove, QLD posted a job for Tree Removal on 18 February 2016

"Good work. Good reliable service and good communication. "
from Everton Park, QLD posted a job for Arborist on 6 November 2015

"Very prompt, pleasant, good price and good job done. Would not hesitate to recommend."
from Brighton, QLD posted a job for Arborist on 16 September 2015

"Excellent service thanks"
from Gaythorne, QLD posted a job for Mulching Services on 26 July 2015

"very good"
from Greenslopes, QLD posted a job for Mulching Services on 5 July 2015

"Good job!"
from Carseldine, QLD posted a job for Mulching Services on 2 July 2015

"It was good. Everything went well. "
from Margate Beach, QLD posted a job for Arborist on 5 May 2015

"I was very disappointed when they showed up an hour early to do the quote even though I made it clear that I would not be home any earlier than the time that we agreed upon for the appointment. Michael then proceeded to let himself into the backyard and left before I got home, leaving all of my gates wide open. When I called them to see why no one showed up on time, they never even apologized and the verbal quote I was given over the phone was two and a half times the high side of the quote I was given in the initial email. Totally unprofessional in my opinion. I wouldn't consider working with them after their first impression!"
External Feedback from Jenn
"Jenn did arrange a specific time for us to visit as we do with all customers. We did try to contact her to advise Michael was running early. We couldn't reach her and Michael still went hoping she would in fact be there. Unfortunately she was not. He was able see the tree in question. When he returned to the office it was around the time the quote was scheduled. Jenn called us to see if Michael was coming before I had a chance to hear what had happened from Michael and try to call her again myself. I did apologise profusely as did Michael. I would never not sincerely apologise if there was any issue from our end. We greatly respect our customers business and time. It is never our intention for us to be early or late to quotes. Occasionally it does happen. Jenn was clearly annoyed at Michael being early and both Michael and I spent at least 10 minutes on the phone apologising and discussing the work giving her great, detailed free advice. With reference to to pricing it is impossible to guess or estimate a price for any trades work trees or otherwise without a site inspection. It is extremely difficult to to tell someone a price when all the information your given is "I need large tree cut down". Large for some people is 5 metres tall. Large for us is 30 metres tall. The difference can be hundreds if not thousands of dollars. We don't expect customers to understand the costs and logistics of running a tree business and are happy to inform them and educate them on the process of getting a quality job done if they ask. "

"MICHAEL AND HIS TEAM WERE TRULY SUPERB-ON TIME VERY QUICK AND EFFICIENT AND FRIENDLY. I TRULY ENJOYED WATCHING WITH MY WIFE A VERY PROFESSIONAL TEAM AND WE THANK MICHAEL VERY MUCH AND WOULD FULLY RECOMMEND THEM TO ANY ONE WHO NEEDS ANY HEAVY OR LIGHT TREE WORK DONE-THEY ARE ALSO VERY COMPETITIVE PRICE WISE."
from Narangba, QLD posted a job for Tree Stumping on 17 February 2015

"Excellent service, great price and good job done"
from Bracken Ridge, QLD posted a job for Tree Stumping on 6 January 2015