FKS Home Cleaning Services Where We Put The Customer First

Melbourne, VIC

ABOUT US


FKS CLEANING SERVICES has been in the industry for over 30 years specializing in cleaning Melbourne homes.

***We are rated 2 in customer service and quality of cleaning 2014 & 2015 by SMART SURVEYS***

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We, at FKS Cleaning value our clientele as if they are our family.
We have been specializing in cleaning Melbourne home for over 30 years and are a 2nd generation family owned and run business.

Our philosophy has not changed in 30 years, and it is simple:
- We provide customers with the highest quality cleaning, personal customer service and we listen to what your needs are.

- We work with you so to get the best outcome and to make it as affordable as possible for you with thew peace of mind that your cost is fixed.

- We do not offer what can't be delivered and with our experience in home cleaning of which is what we specialize and focus on we will give you a service and clean that you will tell others about as most of our work is word of mouth.

- We are a family business and we understand the pressures that families have and we are here to make your life easier whether it is just to have a chat over the phone for some information or help or to clean your home whether its a room to a whole home.

- We are here to help

CONTACT US FOR A FREE QUOTE NOW!

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REVIEWS


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"On a days notice FKS were fantastic & fast in responding, they gathered all the information the cleaner needed before their arrival so it was nice & easy on the day. Our cleaner Paul was EXTRAORDINARY he did a really thorough job the place was immaculate (and I'm a really tough critic). "
from Southbank, VIC posted a job for Domestic Cleaners on 22 November 2016
" This is the second time I have used FKS for an end of lease clean. Both times I have had outstanding customer service and they have cleaned the house to a high standard and for a very reasonable price. I will definitely use FKS cleaning again in the future. Thanks."
from Carlton, VIC posted a job for Bond Cleaners on 18 November 2016
" Hi i chose fks cleaning for 2 main reasons they explained to me all that they could do and put it in writing and Kim was so helpful with all the information and patience she had. there clean was above any other i have had and there customer service and performance guarantee they provide is beyond any other company we had quote. I thank Fabian and there staff for this great job and see you in 2 weeks. Shelly 5 star recommendation "
from Hawthorn, VIC posted a job for Cleaning Lady on 29 October 2016
"HI Shelley great to be of service and that we meet beyond your expectations see you in 2 weeks kim"
" Like to thank Fabian and staff when they said customer service and quality cleaning well believe me its exactly that. all was done to beyond my expectations. i now have a cleaning company that does specialize in home cleaning and Kim thanks for the voucher to. so if you want a family business that does and cleans beyond expectations dont bother with any one else call fks you wont be disappointed and fabian and kim thankyou mry"
from East Melbourne, VIC posted a job for Domestic Cleaners on 26 October 2016
"Hi Mary we strive to give more than you expect and great to see we went beyond what you expect. we we say customers before cost we mean it , thanks fabian"
"FKS Home Cleaning Services Where We Put The Customer First did a Cleaning job for me in Hawthorn and the job was completed to a professional standard and with good communication."

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from Hawthorn, VIC posted a job for Cleaning Lady on 23 September 2016
"Kim was great with all the help and understanding in organizing the time changes i had to make. The list was thorough and the customer service was of the highest standard possible. Fabian came out and discussed my requirements and then organised a cleaner for today. The job when i came home was honestly well beyond my expectations and the home was a pleasure to come home to. Also thanks for the chocolates partner loved them. if you want a family business that is actually as good as they say in there quotation and i can now understand why they are rated 2 i say should be 1 in the surveys. they are a honest and customer first business and the best part is they will do the extra little things for you. see you next time and i am now sending emails to all my family and friends thanks kim"
from Surrey Hills South, VIC posted a job for Domestic Cleaners on 12 August 2015
"I would like to thank kim for her absolute honesty and respect and service she provided. the quote they supplied was so in depth with the list of works and all our questions were answered without hesitation . not like some others that could not give us a straight answer and some even did not bother returning our calls. if you want a business that helps you and stands by there word and always are helpfull and respectfull i would only recomend fks cleaning . Fabian Cleaned today the agent came through and was so impressed that they took there business card for further work. they could not fault the high quality work they did. many thanks and all my family and friends will be given your card and name. "
from Preston West, VIC posted a job for End Of Lease Cleaners on 10 August 2015
"thanks chey our pleasure and see you soon kim"
"Kim was fantastic with her patience and time she spent explaining all that I asked without the pushy tactics employed by others. I got companies offering me discounts and other so called specials to pick them today but could or would not answer my questions fully they would be vague in there answers. Kim sent me information and spent time answering the concerns I had. I picked fks over others for 2 main reasons being they did not worry about whether they got my service and treated me like a customer not just a service to get at any cost. Fabian came out and spent a further 30 mins going through the service and my requirements and did the clean also. I was amazed at the detail he and staff showed and the little things that were not included they did like sweep outside porch and wash my outside bins and I thank them for the chocolates and the thankyou they sent. I recommend kim and Fabian and fks cleaning for there customer service and detailed clean and most of all there time they spent answering all my concerns if you want a honest and family business that put you before the job and a high quality clean get fks cleaning you wont be disappointed thanks see you next week peter and family "
from Clifton Hill, VIC posted a job for Cleaners on 14 July 2015
"Thanks peter it was a pleasure in talking and making you requirments as you specified. I am happy that you were extremely pleased with service and quality and Fabian and staff always aim to give more back to our clients kim"
"I recently had an end of lease clean completed by FKS Cleaning Services. I was 100% happy with the result. FKS did a wonderful job, as a result we got our full bond refunded and no further cleaning was required. Kim provided excellent customer service. Kim promptly responded to any emails/questions and was always very informative. It was great that FKS Cleaning were so flexible and trustworthy, we were able to leave the key out and house unattended on the day of the clean. We were also given a range of payment options to suit us. Importantly, having been given quotes from a range of cleaning providers, FKS were reasonably priced and had excellent ratings online. Would highly recommend the staff at FKS!"
from Brunswick West, VIC posted a job for Bond Cleaners on 30 June 2015
"Thanks Jacinta we are always doing what it takes to make our clients happy thanks kim"
"The initial customer support was prompt and friendly. Unfortunately I was very unhappy with the quality of the clean. It was redone to a better standard however overall I was not satisfied with the service."
from Newport, VIC posted a job for End Of Lease Cleaners on 27 May 2015
"Thanks Kirsten for the email as for the service we always strive for the best high quality service there may be times when some customers are not happy. the clean was done to the estates requirement's and we did return next day to rectify the 3 issues which were the one cupboard in the kitchen missed shelf. the downstairs skirting boards and the cobwebs in the laundry. if this is what you equate to poor service I can accept that to a point because we returned and rectified it as soon as you contacted us. you cant get quicker service than that . any way thanks and wish you the best in your future endeavors management"
"Family run business friendly people and do a good job"
from Garden City, VIC posted a job for Cleaning Lady on 29 April 2015
"Pleasure in cleaning for you"
"everything went well"
from Tullamarine, VIC posted a job for Floor Cleaner on 16 March 2015