F.T.G Tiling
Seven Hills, NSW
3.4 
  • About Us
  • Reviews (10)
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F.T.G Tiling

ABOUT US

We have a fully qualified team run by a Tiler who has been in the tiling industry for over 15 years. With experience in all types of tiling including: marble, sandstone, ceramic, travatine.
We offer free quotes and a further 5% off any other written quote you provide.
Do you want your tiling done to perfection? F.T. Tiling group strives to provide every client with perfect tiling.

TESTIMONIALS
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REVIEWS (10)

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"Sam is a great guy! Definitely would recommend "
from Beecroft, NSW posted a job for Tile Removal on 4 April 2019

"Arrived on time, job completed same day, left site nice and tidy, Thanks"
from Greystanes, NSW posted a job for Kitchen Tiling on 22 October 2015

"Sam was wonderful in providing a quote. His offsider did a good day's work to complete most of the project. Weather delays meant some grouting and tiling incomplete. Sam tore up some tiles saying he wasn't happy with finish. Unfortunately it has now been a few months and despite a calls/messages/attempts job remains incomplete and haven't heard from Sam in a while. He said remainder would be a quick job to finish, but it's a bit of a long wait to date and still waiting. I think we mustn't be worth enough to finish it off compared to other jobs on the go. Disappointed, and struggling to find anyone else to finish off the job and clean up the mess."
External Feedback from Kath

"Sam and the team tiled an 180m2 outdoor area with sandstone tiles for us. Regrettably I cannot recommend FTG due to issues at the end of the job. I purchased some second hand grating which required an 80mm gap to be left across the tiled area. When the tiling was completed the gap was 80mm at one end and 90mm at the other end. I was therefore unable to use the materials I had previously purchased, and had to order a grate and channel system which was wider than 90mm. I requested Sam to come back and assist to install this second grate and offered to pay for his time even though it was only required due to the first error. In the course of fitting this second lot of grating FTG bent the stainless steel channel. They tried to straighten it and proceeded with the installation. They attempted to keep the grate flush with the finished surface by placing bricks on the grate. I was instructed to leave the bricks on for 3 days. After 5 days I lifted the bricks off and the channel popped straight up at one end rising above the finished surface by 10mm. This occurred because the channel was no longer straight after being bent, it starts to rise above the tiles exactly where the crease marks are where the channel has been damaged. I contacted FTG and have only received one response despite numerous attempts to contact them. In their response they suggest: * they were only there in a capacity to assist my neighbour and were therefore not responsible. They did not come prepared with the correct tools to do the work and asked to borrow a kanga hammer off me. I did not have one but my neighbour was happy to loan his. * that they had no capability to install a grate as it is a custom fitting and that they had informed me of this prior to proceeding with the work and I chose to proceed under these conditions. This is a complete falsification. Why would i employ a licenced trade who stated to have no capability to do the work and only in a capacity to assist when the grating hardware cost me $1,750 ? There are other quality issues with the work that was performed. FTG asked me what they should do to fix it and I told them you are the licensed tiler, you need to be telling me what the options are. There has been absolutely no response, so I suggested that to FTG that they need to replace the materials that they damaged and I will employ another tiler who has a capability to install a grate to repair the botched installation I have been left with. Still leaves me significantly out of pocket, noting again that the second materials cost of $1,750 was only required because the original work was not completed to specification and I need to try and sell the original 80mm grating to recoup expenses on that. FTG are no longer communicating with me and I now have no choice but to escalate the matter to NSW Fair Trading for intervention. I will happily post pictures of the job and the full copy of email exchanges should this be required to substantiate my statements."
from Dural, NSW posted a job for Outdoor Tiling on 26 March 2015

"Very prompt and we are perfectionists at our services and will always put %100 workmanship"
External Feedback from Sam

"Sam and his team tiled 300sqm of travertine and I was absolutely amazed of the quality work man ship showed by fantasy tiling group highly recommended on time very prompt"
External Feedback from abz

"great tiler clean work"
External Feedback from raj

"Sam thank you for a great service very honest and prompt service beautiful stone work not like those unlicensed tradesman tilers "
External Feedback from sandy
"Thanks Sandy hope to see you when you are ready for the next stage of travertine "

"Came out and quoted job organised day for job to be done but never showed up to do job. Should have had decency to let us know a better job came along. Try someone else!"
from Quakers Hill, NSW posted a job for Tilers on 4 April 2013
"David you were not happy with the price there for you did not agree with the quote so we moved on very disappointing to leave negative feedback for no good reason"

"Very disapointed, The job was not finished properly. The edges of our tiles were left without a frame, we were also told he would take all the rubbish and much to our surprise he left mess everwhere even cut tiles on both the balcony and in the bathroom and left all the offcuts and dirt through out the house. Originally they had also done the stackstone wall incorrectly and it had to be pulled down and re done. He was very nice and i trusted him to do a job and payed what he asked - now we are left fixing it as we did not realized what was done."
from West Ryde, NSW posted a job for Floor Tiling on 11 March 2013
"Melanie sorry but you have the wrong person as I was in Melbourne at this time and have proof I was there for 6months very disappointing you write this negative feedback and this service provider has the proof I was in a different state "

GALLERY