"DONT WASTE YOUR TIME OR MONEY WITH THIS COMPANY.
Luke completed the job, wanted cash payment. When I said I couldn't pay cash, he demanded more money to "cover" GST. Total job was $2500, he then added $300 for "GST" - which is not the correct amount, to begin with. I was willing to overlook this at the time because he was able to complete the job within a quick timeframe. After searching it was found that the ABN provided belongs to his father, and he is not registered for GST.
2 months have now past and the new extension to driveway is lifting, moving and crumbling. Luke refuses to answer or return calls, will only communicate via text messages and is always "too busy" to come out and look at the disgraceful work he has done. Communication has since completely ceased and Luke now ignores every message. Even though I can clearly see he has read them all (thanks, Iphone!).
It was specifically asked during quoting that he pin the new concrete to the existing driveway so this would not happen. It is very evident that this has not been done.
Where it has lifted the gap is now large enough to fit a hand in. The concrete is only an inch thick is some places. Cracks and lines have appeared everywhere.
The entire concrete laid by Luke needs to now be ripped out and re-done. He has completely ripped us off and is extremely unprofessional.
This guy is a complete scam artist, and cannot be trusted in the slightest. I highly doubt he is every qualified or experienced.
GST Fraud has been reported to the ATO.
A formal complaint has been lodged with Service Seeking.
On the advice of The Office of Fair Trading, I have sent me a demand letter for repayment of job and additional $825 in excavation works to remove his defective work. If payment is not made by Luke within 7 days, the claim will be escalating to QCAT where I will seeking action against the registered business owner (Luke's father as it turns out).
Please do not trust this business or Luke with anything.
Queensland Builders Licence is 510409
ABN is 15 572 259 109"