"I strongly recommend NO ONE uses these people. At first I thought they were going to be great because they were the only company I could find to do the job at short notice, but I was so wrong! They quoted $350 to clean the whole of my new house before I moved in, however, after they left it didn't look any different to it's original condition. And I am not exaggerating......When I thought a whole team was going to be used (as my house is quite large), I was surprised when I got to the house to see some 17 year old student who couldn't even speak english & looked as though she just wanted some extra cash. After her spending 3-4 hours in my house, she left, not having done anything!!! The kitchen still had grease all over the stove, mess all over the cupboards etc, the bathroom hadn't been touched & the toilet (due to the previous tenants before us who obviously don't know how to clean either), was still filthy & to my disgust had dirty sanitary pads stuffed behind it!!! The floors weren't mopped either & the blinds still had dust caked onto them. When I pulled the cleaners up on this & asked what they had been doing for 3 hours in my house if they weren't cleaning, they told me that the girl they used was new & that she wasn't really sure what to do. I told them that I expected them to re-do the job PROPERLY & they insisted that I was just being fussy but the woman agreed to send her husband back to have another go at it. I wasn't surprised at all when I came home from work to see that the kitchen had been done, yet again not the bathroom, toilet, floors & dust etc.
As a single parent who works fulltime I don't have the time, or the energy which is why I thought hiring someone would work better for me. As it turns out I am now $225.00 poorer (I refused to pay $350), & have had to do it all myself anyway. I'm extremely disappointed & disgusted with their standards, & I will not be using these people again, in fact, I believe they need to find a new profession...."