Business case study: Gumtree Joinery

Success Snapshot

Name: Tom Thelwell
Business: Gumtree Joinery
ServiceSeeking.com.au member since: Nov 2010
Jobs won: 35
Value of jobs won: $60,000

What does your business do?

Our business is joinery and cabinetmaking; we specialise in kitchens mainly but do all types of joinery, from bookcases, wardrobes, window boxes, etc.

How much work do you win on ServiceSeeking.com.au?

We get plenty of work when we require it from Service Seeking. We mainly use it if we have a quiet week coming up, and it’s always good for filling in the gaps, as people are generally ready to start ASAP.

What do you think gives you the edge?

Personality and manners help us win most of our jobs. People must have confidence in hiring tradesmen and feel comfortable with us in their homes.