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Case Study: Dale’s Better Grass & Gardens

“We put real customer service back into gardening service..” – Dale, owner of Dale’s Better Grass and Gardens

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“We put real customer service back into gardening service..” – Dale, owner of Dale’s Better Grass and Gardens.

How many jobs have you quoted on?
I can quote up to 20+ jobs per month.

How many new customers have you won?
It varies and depends on how many new customers I win and if they are regulars or just one-offs. However, over 80% of my customers, I get from ServiceSeeking.

What other types of marketing does your business do?
I use no other marketing except ServiceSeeking and word of mouth which seems to work.

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How do they compare to ServiceSeeking.com.au?
ServiceSeeking is definitely my bread winner – my lifeline in regard to my job/income.

What are your top tips for success on the site?
Just be honest with your quotes and communicate with customers the best way you can.

With 97% rating, 223 feedback, and the top spot on our Top 100 Businesses for 2013, you got that right, Dale!

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