"Thank you soooooo much for everything today.
I only found you today; and yet today was the day that a huge impression was made on me. I found you, to be efficient, professional, informative, compassionate and extremely understanding of my needs and urgency. You called back when you said you would and you kept the line of communication flowing. People like you are rare and very hard to find.
As for John & Brendan – what a team! John was full of information which was relevant to me and my role as the strata manager of Hillview Street Roselands. The information provided by John, I know I will be using in the future. We could have spoken for so much longer but the sky went dark!
Brendan is a machine! He wasted no time at all; he just simply got stuck into it. Not only did he find 3 or 4 cracked and/or broken tiles, he went through my whole roof, siliconed it and showed me where water was being retained from the leak and advised on what to do over the next couple of days. Just this kind of attention to detail is extremely vital to me and I really appreciate it.
As you can see, I have cc’d the Strata team on this email to you.
I definitely would recommend their service! They didn't leave until my problem was resolved! Kudos to you guys!"