Jay was a lovely person. My concern is he was constantly on his phone taking/making phone calls and did not seem as though he was cleaning for a large portion of his time at my home. The house is slightly cleaner than it was before he arrived but there was still dust on most surfaces (he cleaned around objects rather than removing and replacing the them), hair and dirt on the floor, streak marks all over cupboards and mirrors and many of the surfaces remained untouched (ie fridge door, under objects, the fireplace). Jay also moved objects and didn’t not put them back in their original position.
Overall I was not happy with the quality of cleaning provided.
I asked for jay to re-do several jobs and in my opinion they were not done to an acceptable standard even the second time around given the time constraints (4 hours).
Given these complaints, he informed me he was meant to come with his mother who was unwell due to the weather. Possibly she is more experienced and would complete a more thorough job.
Overall disappointed with the service provided. Read More