Absolutely Terrible experience with Mooval Removals. I requested them to come to my property before the removal date so they would be sure that our move would fit in their largest truck and to confirm they would wrap and take care of our antiques etc. Zac also gave me a rough quote with an hourly rate including 3 men. so on the day 2 men turn up for an hour and half until they found someone else to show up. Unfortunately it was raining which wasnt there fault but they left our furniture out in it and put all our mattress down on the ground. So! not only did our belongings not fit in the 10 tonne truck it also didnt fit in the smaller truck organised after we filled the main truck . The removalist offered to supply the second truck if we just cover the cost of the fuel which i agreed on, except once we got to the other end the guy taking the payment on the other end of the phone said that wasnt the case and i had to pay for the second truck. We had to leave another truck worth of our belongs behind at a property we no longer owned as it was settlement day on the day we moved and we moved over 500kms away. By the end of it about 80% of our furniture was damage, nothing was wrapped or loaded properly , our microwave blow up as soon we plugged it in due to been left in the rain. And this for more than double the original "Approx" Quote!
Save yourself the headache and do use these guys!!Read More