VERY BAD EXPERIENCE WITH THIS COMPANY!
LATE FOR TWO HOURS WITHOUT ANY EXPLANATION AND APOLOGIES, PROCRASTINATED DURING THE SERVICE AND ONLY HELPED ME TO MOVE FIVE BIG ITEMS THEN TOLD ME TO MOVE THE REST BY MYSELF!!
Long story short, I can vouch for what i'm going to say next. I booked for the removal service with them and agreed to meet up at 8am. They did not show up on time, but I decided to wait for a bit more since it was peak hour. After 20 mins of waiting, I started to call the company and their mobile line. No responses from them. You could imagine how frustrated I was. They (two removalists) finally arrived at 10am but they didn't even say sorry or seem apologetic! When they arrive my new place (fyi it's apartment so they have time restrictions on move in), they unloaded all the items on the ground floor. Within the two hours of service, they only managed to move my 4 seating dining table, washing machine, fridge and bed frame! Let me do the math on time! The journey from my old place to new place was 30 mins and the lift of the apartment is literally just next to my new unit!
Really bad experience and I would never recommend this company to anyone!Read More