Richard was very helpful during the process. I selected Richard not because his price was the lowest, but because he was professional to deal with, provided me with a written quote and took the time to explain the repairs in detail. I was unsure about the colour and Richard arranged for me to inspect on of his previous jobs which used the same colour. His customer service after payment was also professional as I asked him to return to fix a couple of minor things and also asked him to perform additional work which wasn't part of the original quote. His fees for the additional work was fair. I would definitely recommend Richard to others in the market for roof restorations/repairs.